Serrala is an international provider of solutions for inbound and outbound payments and related finance processes. Evolving from the former Hanse Orga Group and its acquired companies including Dolphin Corp and e5 Solutions, Serrala optimizes the universe of payments for organizations that seek efficient cash visibility and secure financial processes. The name is inspired by the Sierra de la Serrella, a powerful mountain range in Spain symbolizing confidence and security. At Serrala, we believe that no problem is too big to solve. We are passionate about bringing clarity to complexity with transparent, innovative and flexible solutions that can scale to
meet the needs of each organization, across all industry sectors — from medium-sized company to global player.
With dedication and reliability we have managed countless successful global customer projects for over 30 years. Our deep knowledge and understanding of different industries and requirements are the foundation for supporting you in all phases of your journey to efficient cash visibility and secure finance processes: from strategy development to implementing the perfect set of solutions; from knowledge transfer to best-practice advice and continuous support.
Rob Jackson, Manager, North American Solutions Architects at Serrala.
Previous to joining Serrala, Rob was an Enterprise Architect for a Fortune 500 company. Rob has led several finance process automation and digitization projects for captive Shared Service Centers in the US, EMEA, and Asia and deployed the Serrala solution suite world-wide. Rob Jackson leads the North American Solutions Architect team for Serrala. Previous to joining Serrala, Rob was an Enterprise Architect for a Fortune 500 company. Rob has led several finance process automation and digitization projects for captive Shared Service Centers in the US, EMEA, and Asia and deployed the Serrala solution suite world-wide. Rob was also the founder and chairperson of the ASUG Information Lifecycle Management team for 15 years and was very involved in advancing the data archiving, decommissioning, and tax audit processes in the SAP space.
James Devaney, Senior Solution Architect for the Data and Document Management Solutions.
In this role, he is responsible for supporting Corestone sales, workshops and projects for customers in EMEA and in North and South America.
He has almost 20 years of experience designing, developing, and implementing solutions for global organizations and has deep knowledge of Enterprise Information Management Cloud offerings. He has held for leading organizations in this field including IBM, OpenText, and EMC Corporation.
Nancy Zhang, CFA
Director Solution Success, Serrala
As the Director of Solution Success for Serrala’s Payments portfolio, Nancy is responsible for overseeing the strategy and the end-to-end delivery success of our Payments solutions. She began her career at Serrala as a Senior Solution Architect specializing in cash visibility, treasury, and payments. In her prior career, she has had the opportunity to work through the product delivery chain in treasury and payment solutions - taking on leadership roles in implementation consulting, project management, product management, and agile software development. She specializes in the corporate finance space, having led implementations for corporations in many industries. Nancy obtained her degree in Finance from the University of British Columbia and is a CFA® charterholder.
Sarah Fletcher, Solution Architect for Finance and Treasury Services and Payments solutions at Serrala.
For nearly 10 years Sarah has helped deploy global treasury and secure payment solutions at several Fortune 100 customers across North America. These implementations span across industries such as Aerospace & Aviation, Information Technology, and Agricultural Services.